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Sessions

  • All Tracks
  • Welcome & Opening Address
  • Closing Address
  • Plenary Session 2 - Justice for all
  • Plenary Session 3 - Creating great places to work
  • Plenary Session 4 - Tales from the casebook
  • Plenary Session 1 - Taking a Human Approach
  • We need to talk about backlogs
  • No Ombudsman is an island
  • Transparency: plenty to see but nothing to fear
  • Effective recommendations
  • Peer Reviews: compare, contrast and benchmark?
  • Providing value and impact
  • Failure to comply
  • Do targets work?
  • The right message at the right time
  • Putting the Caseworker Competency Framework into practice
  • Alternative Legal Remedy: lost in translation
1558517400
1558517400 - 1558521000
Plenary Session 3 - Creating great places to work
English
1558521900
1558521900 - 1558525500
Alternative Legal Remedy: lost in translation
English
1558521900
1558521900 - 1558525500
Do targets work?
English
1558521900
1558521900 - 1558525500
Putting the Caseworker Competency Framework into practice
English
1558521900
1558521900 - 1558525500
The right message at the right time
English
1558525500
1558525500 - 1558529100
Plenary Session 4 - Tales from the casebook
English

Tales from the casebook

Speakers
1558529100
1558529100 - 1558530000
Closing Address
English

Closing address

Speakers