Professional Practice Co-ordinator
Local Government & Social Care Ombudsman
I began my professional career as a social worker in adult social services. Following this I worked as a counsellor with young people and adults with mental ill-health. I started working for the Local Government and Social Care Ombudsman in 2009 as a specialist adult social care investigator. More recently, I was appointed as Professional Practice Co-ordinator, assuming responsibility for developing best practice in casework and investigative approaches and overseeing quality assurance.