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                                                        Driving improvements: collaboration and peer learning
The Ombudsman Association Conference: 21/22 May 2019

2019 Conference - Registration is now CLOSED!

The Association’s next Conference is being held on 21/22 May 2019.    

The Association’s Annual General Meeting for 2019, to which all Conference delegates are also invited, will take place before the Conference on 21 May from 10.00hrs until approximately 10.45hrs.

The 2019 Conference will be opened by Sir Declan Morgan, Lord Chief Justice of Northern Ireland at 11.00hrs on Tuesday, 21 May and concludes at 14.00hrs on Wednesday, 22 May.
 
For those of you wishing to extend your visit to Northern Ireland, Visit Belfast have kindly made available some Exclusive Delegate Offers which give access to exclusive offers for various tours, attractions, restaurants etc. in the city.  In order to avail yourself of these offers, listed here, you will need to present your delegate badge at the participating outlet. 
 
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Promoting Independent Complaint Resolution
The Ombudsman Association is a professional association for ombudsman schemes and complaint handlers, their staff and others interested in the work of independent complaint resolution.
AGENDA

agenda

SPEAKERS
  • Nick Bennett

     Ombudsman Association Chair 

     Public Services Ombudsman for Wales 

  • Judith Turner

     Head of ADR & Senior Ombudsman 

     The Furniture Ombudsman 

  • John Ryan

     Chief Executive 

     Great Place To Work 

  • Reinier van Zutphen

     Netherlands Ombudsman 

     Netherlands Ombudsman