Hilton Belfast Hotel
Titanic Hotel Belfast (former Drawing Offices of Harland & Wolff)
Promoting Independent Complaint Resolution
The Ombudsman Association is a professional association for ombudsman schemes and complaint handlers, their staff and others interested in the work of independent complaint resolution.
11:45 - 12:45
Putting the Caseworker Competency Framework into practice | Putting the Caseworker Competency Framework into practice